Shipping Policy

FREE TRACKED DELIVERY WORLDWIDE

Free DHL shipping to USA, Hawaii, Alaska and worldwide destinations.  For all European destinations, including Australia, free EcoPost Priority shipping. We dispatch orders, to all destinations, within 1-2 business days of payment being received.  Delivery is approximately 6-10 business days to most destinations.  Your Tracking Number will enable you to easily track and monitor the journey of your package online.  If you are not around to take delivery of your parcel, a Notice Card will be left at your address, or in your mailbox, with easy instructions on how to reschedule another delivery or collect from your local Post Office.

Please note that at busy times such as over Public Holidays, or during the Holiday Season, dispatch or delivery may be delayed. Order delivery times are provided as guidelines. Do bear this mind if you are purchasing items as gifts. Please note that during times of high demand we may ship your item from outside the US.

EXTRA FAST TRACKED DELIVERY

If you need it extra fast, contact us for EMS Express rates to your destination. EMS offer a 2-3 business day service to main destinations worldwide.

RETURNS & REFUNDS

Your item will arrive in pristine condition and well packaged. However we are always happy to accept return of goods providing the item is returned to us unused, in the original packaging, within 21 days from date of delivery. If you wish to return your item, please notify us by email or by phone and we will be happy to assist you. Please note that earrings for pierced ears though cannot be returned due to Health & Hygiene Standards. Items returned to us for refund or replacement must be returned to us in perfect unused condition in the original packaging.

PAYMENT/SECURE SERVER

We accept payments by credit card and debit card. All credit and debit card payments are processed through Paypal. Please note you do not need your own Paypal account in order to make a payment by card.  All payments are in US Dollars only.